Banamex

You can address a complaint, suggestion or congratulation to any specific area of the Bank.

To send your message, follow the next steps:

1. Specify if your message is a complaint, question, suggestion or congratulation.
2. Choose the area that you want to send the message to.
3. Click on the "Continue" button.

Remember:

• If your message is a question or a complaint, choose CAT.

Buttons:

• “Continue”: Displays the next screen.
• “Help”: Gives you specific assistance.
• “Exit”: Ends the session.