Meet Banamex

Términos y Condiciones


Dear user, we ask you to read carefully the following Use and Privacy Terms and Conditions, as for the use or access to any of the pages that are part of Banamex website (hereafter the "Website"), and it will mean that you accept and agree to be obliged by the terms and conditions described herein.

In case you do not agree with these Use and Privacy Conditions you must refrain yourself from using this Website.

D.R. © Copyright, Derechos Reservados. Banco Nacional de México, S.A., integrante de Grupo Financiero Banamex. Isabel la Católica 44. Col. Centro Histórico. Del. Cuauhtémoc. C.P. 06000, México, Distrito Federal, México.

1. Use y restrictions

The Website use express the full and unreservedly adherence to the present Use and Privacy Terms and Conditions by the users. Through the Website the user will access and/or use different contents and services (hereafter the “Contents and Services”),made available for the users by Grupo Financiero Banamex and/or its subsidiaries and affiliates (hereafter “Grupo Financiero Banamex”), and/or by third parties that provide Contents and Services. Grupo Financiero Banamex by its entire discretion will be entitled to deny, restrict or condition to the user the access to the Website, in whole or in part, , so as to modify the Contents and Services of the Website at any time and without prior notice. The user acknowledges all Contents and Services may not be available in all geographic areas and that some Contents and Services might be used only by the previous signing-up or registration by the user and/or paying a certain fee, as expressly indicated in the corresponding “Special Conditions” (as such term is defined in point 12). Grupo Financiero Banamex does not guarantee the availability and continuity of the Website’s operation and the Contents and Services, nor the Website’s or the Contents and Services usefulness in relation with any specific activity. Grupo Financiero Banamex will not be responsible for any loss or damage of any kind that might be caused due the lack of availability or continuity in the Website operation and/or the Contents and Services.

2. Intellectual property

The Contents, Services and website intellectual property rights of its distinctive signs and domains, as well as its use and exploitation rights, including its disclosure, publication, reproduction, distribution and transformation, are exclusively property of Grupo Financiero Banamex. The user does not acquire any intellectual property right for the simple use of the Website’s Contents and Services and such use will not be considered as an authorization nor a license for the use of the Contents and Services with purposes other than the ones referred in the present Use and Privacy Terms and Conditions.

3. Third parties intellectual property

The user accepts that all dispositions established in point 2 regarding the ownership of the rights property of Grupo Financiero Banamex are also applicable to third parties rights in respect of the Contents and Services of other websites linked to the Banamex Website.

4. Permitted uses

The Contents and Services use of the Website is the user’s exclusive responsibility, whom in any case must use it in accordance to the features allowed in the Website and to the uses authorized in the present Use and Privacy Terms and Conditions, so the user undertakes to use them in such way that does not attack internet standards of usage and coexistence, Mexican Laws and in force legislation in the country in which the user is located when using them, moral standards, personal dignity and third party rights. The Website is for the user’s personal use so it cannot be used to market in any way the Contents and Services.

5. Prohibitions

The user does not have the right to place hyperlinks to and from the Website, nor has the right to place or use the Website’s Contents and Services in sites or websites of its own or of third parties without Grupo Financiero Banamex’s previous and in writing authorization. Also, the user does not have the right to limit or impede to any other use of the Website.

6. Quality of the services and contents

Nor Grupo Financiero Banamex, nor its suppliers or commercial associates will be responsible of any damage or harm that the user might suffer as a consequence of inaccuracies, typographical errors and changes or improvements that are periodically made to the Contents and Services. All recommendations and advices obtained through the Website are of a general nature, and it cannot be taken in account in the personal decision making. For this matter a proper professional should be consulted by the user and may be advised in accordance with its specific needs.

7. Linked third parties property and services

Regarding the Contents and Services that third parties provide within or through links to the Website (such as links, banners and buttons), Grupo Financiero Banamex is limited exclusively, for the users convenience, to: (i) inform the user on them, and (ii) to provide to the user the sellers or providers contact information. All products and/or services marketed within the Website and/or in linked third parties websites are provided by independent traders of Grupo Financiero Banamex. Grupo Financiero Banamex is not and may not to be considered as a provider of the property and/or services offered in such pages and websites. The inclusion of such pages and/or websites does not imply Grupo Financiero Banamex’s approval, backup, sponsorship, recommendation or guarantee, the property and services marketed in these nor of the content of such websites. It does not constitute any kind of labor relationship, association or affiliation between Grupo Financiero Banamex and such third parties. All advise, counsel, declaration, information and content linked with the third parties websites or within the Website represent the opinions and thinking of such third parties, consequently, Grupo Financiero Banamex will not be responsible of any harm or damage that the user might suffer, including but not limiting, damages caused by loss of programs or data.

8. Confidenciality

Grupo Financiero Banamex is obligated to maintain the confidentiality regarding to the information that receives from the user that have that character in accordance to applicable Mexican legal dispositions in the United Mexican States. Grupo Financiero Banamex does not assume any obligation to maintain as confidential any other information provided by the user, either at the time of its registration in the Website or at any other subsequent time, including such information that the user provides through newsletters, blackboards or chats, so as the information that Grupo Financiero Banamex obtains through the Cookies described un point 11.

9. Citigroup privacy program

In virtue of the user´s personal information safety it’s a priority to Grupo Financiero Banamex, it has been created a program called “Citigroup Privacy Program”, this program pursues to protect this information through the settling of different controls, as well as employees training in the adequate usage of this information. Likewise, by using other companies that provide us its services, Grupo Financiero Banamex demands to protect the confidentiality of the personal information that they may receive. (For more information regarding this Program, click here).

10. Use of non confidential information

Through the Website use, the user authorizes Grupo Financiero Banamex to use, publish, reproduce, divulge, publicly communicate and transmit the non confidential information, in terms of article 109 of the Ley Federal de los Derechos de Autor, and article 76 bis of the Ley Federal de Protección al Consumidor

11. Cookies

The user that has Access to the Website, agrees to receive the cookies that may be transmitted by Grupo Financiero Banamex’s servers. "Cookie" means a data archive that is storage in the hard drive of the user’s PC when the user has access to the Website. Cookies might have information such as the identification information given by the user or trace information or the webpages that the user has visited. A Cookie cannot read the data or user´s hard drive information nor read the Cookies created by other websites or webpages.

12. Access codes and confidential numbers

At all time, the user is the sole and final responsible to maintain secret its account numbers, personal passwords, access codes and confidential numbers which it has access to the Website’s Contents and Services, as well as to third parties websites.

13. Modifications

Grupo Financiero Banamex has the right to modify at any time the Use and Privacy Terms and Conditions. Consequently, the user must read carefully the Use and Privacy Terms and Conditions each time that he wants to use the Website. Certain Contents and Services offered to the users in and/or through the Website are subject to particular conditions that substitute, complete and/or modify the Use and Privacy Terms and Conditions (hereafter, the "Particular Conditions"). Consequently, the user also has to read carefully the corresponding Particular Conditions before it accesses to any Contents and Services.

In accordance to in force legislation, certain services require the installation of protection tools to obtain the information, the service will be denied in case of the installation is not accepted.

14. Applicable laws and jurisdiction

For the interpretation, enforcement and execution of the present agreement, the parties agree that the applicable laws shall be the Mexican Federal Laws and the competent courts shall be the courts of Mexico City, Federal District, expressly waiving to any other charter or jurisdiction that might correspond them because of their permanent residence, present or future.

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