Annual Fee of your
Clásica Credit Card


(once a year)


(once a year)

Total Annual Cost1


TAC Average exclude VAT

See our contract
Commission annex
Informative brochure

Card Replacement

Lost or stolen cardholder or additional cards replacement, call 1226-2639 / 01-800-226-2639 to replace your Card and block it to avoid unauthorized charges. You are protected for up to 48 hours prior to your report.


Cardholder or additional
(for event)

Bank statement reprint

You can omit this fee by requesting your Electronic Bank Statement, this way you get it in your email for free. You can also get BancaNet, at no additional cost, and download it no later than 5 days after your cut-off date.
More information.


For reprint at a branch
(for event)

Unfair Clarification

This only applies when a clarification request has been filed for an unknown charge and it is proved that the purchase was made with the cardholder’s authorization. To keep track of your purchases request Citibanamex Notifications, this way you will know about every movement made with your Card.
More information.


Unfair clarification
(for event)

Late payments

Avoid late fees by scheduling your payment date, sign-up for BancaNet, so you can schedule automatic payments. This way you can make your payments on-time and avoid fees.
More information


Late payment
(for event)

Telecomm Telegraphs Operations

Complementary network to Citibanamex’s service. To avoid this commission go to our more than 1,700 branches. Additionally, with the new ATM machines you can pay your Citibanamex Credit Card in cash, 24 hours.
Find Citibanamex ATM's.


For payment or withdrawal
(for event)

Deferred Charges

When customers have shown good behavior with their card, there is a possibility that the bank invites them to differ a purchase in monthly installements. The invitation is made via SMS, so it is recommended that all contact information is updated.


Upon accepting the invitation
(for event)

Cash withdrawals

Use the Classic Card just for purchases and avoid the 6%2 commission for withdrawals at these locations.

Window (Citibanamex Branch and Banking Intermediaries)3, Cajeros automáticos de otros bancos o cajeros RED.
National ATM4
International ATM4

Maximum daily

$ 10,000

$ 6,500

$ 6,500

Maximum monthly

$ 10,000

$ 10,000

$ 20,000

All Banamex credit cards are issued by Tarjetas Banamex S.A. de C.V. SOFOM E.R., part of Grupo Financiero Banamex. The credit cards: Soriana Banamex, Soriana credit card and Soriana Pagos Fijos, are issued by Servicios Financieros Soriana S.A.P.I. de C.V. SOFOM. E.R., part of Grupo Financiero Banamex.

Commissions plus VAT.

1. Total Annual Cost (TAC) AVERAGE 46.4% without VAT. Weighted Average Annual Rate 33.0%. Annual fee $600 without VAT. Variable rate. For information and comparison purposes only. Calculated on November 4th, 2015.

2. Fee over operation amount.

3. Annual Interest Rate 0% for interest free monthly instalments. For informative and comparative purposes.

4. If you make transactions at RED ATMs, the ATM will charge the fees determined by the bank which operates it.

Insurance claim letter.

Tarjetas Banamex S.A. de C.V. SOFOM., E.R., part of Grupo Financiero Banamex (Tarjetas Citibanamex).

These commissions have been registered before the Banco Nacional de México and may vary in accordance with what is provided by Tarjetas Citibanamex in terms of the agreed contract.